![]() In order for the key to be removed, you must rotate the plug to the key pull position. If the plug isn’t oriented at the key pull position, the plug’s wafers or tumblers will keep the broken key trapped. any position, of the cylinder plug at which the key can be removed First, is the plug rotated beyond the key pull position? Methodologyīefore you attempt to remove a broken key, you want to assess the lock and make sure the job is going to be as straight forward as pulling the broken key out. Let the customer know that their actions can turn a quick and simple job into a costly one. In case they haven’t tell to them that they leave it alone until you arrive. Sometimes they’ll exhaust all attempts to extract the key before they call you. I have seen relatively simple key extractions made far more complicated than they have to be simply because the customer took it upon themselves to try to remove it. When you receive a service call/request for a broken key, stress to the customer that they do not touch the lock until you arrive. ![]() Here are some of the finer details related to extracting broken keys from locks. Analogous to lockouts, extracting broken keys can be done in quick order with the proper tools and know-how. Wall Plates, Buttons, Enclosures, and Accessoriesīroken keys are a frequent and lucrative source of revenue for locksmiths.Power Supplies, Extenders, and Transformers.
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